Once you have been registered to use b2care under your Support at Home or NDIS plan, you're ready to order your meals.
Log in to your b2care account, select Youfoodz from our meal partners, browse the available meals and add your favourites to your cart before proceeding to checkout.
The Youfoodz menu includes a range of regular meals that are always available, plus a rotating selection of meals that changes each week. Stick with your favourites or try something new whenever you order.
After you click on the Youfoodz tile, you will see the next available delivery dates in your area, and the red line at the top is the order cutoff for that specific delivery date.
It’s best to complete your order before the weekly cut-off. Rotating menu items can change each week, so any items that are no longer available may be removed from your cart if you miss the deadline.
Once your order is confirmed, Youfoodz prepares and delivers your meals directly to your home, on your chosen delivery day. Remember, unlike with Coles, you don’t have to be at home on the delivery day because your meals are delivered in an insulated box.
Youfoodz currently delivers as follows:
Capital cities: Full coverage across Sydney, Melbourne, Brisbane, Adelaide, Perth, and Canberra.
New South Wales (NSW): Major hubs like Newcastle, Central Coast, Wollongong, and regional towns like Albury, Armidale, and Coffs Harbour.
Victoria (VIC): Geelong, Ballarat, Bendigo, Shepparton, Mildura, and Gippsland.
Queensland (QLD): Gold Coast, Sunshine Coast, Toowoomba, Bundaberg, Townsville, and Cairns.
Other States & Territories: Service is available across South Australia (SA), Western Australia (WA), Tasmania (TAS - primarily Hobart, Launceston, and Devonport), and the Northern Territory (NT - primarily Darwin).
After selecting your meals and proceeding to checkout, you can choose your preferred Youfoodz delivery day.
Your Youfoodz box is delivered to your door and generally left outside. Your meals arrive in an insulated box with gel ice packs to help keep them cold. Packaging is tested to stay chilled for up to 8 hours on your doorstep, even in the Aussie summer.
Delivery fees start from $10 per order and increase by $2 increments for some regional and remote areas, up to a maximum of $20.
The minimum order value for Youfoodz is $60.
After placing your order through b2care, we'll confirm that your order has been submitted to Youfoodz.
If Youfoodz advises us of any changes to your order, we'll contact you as soon as possible.
If you've provided your mobile number, Youfoodz will send SMS notifications when your order leaves their dispatch warehouse and again once it has been delivered.
You can provide a family member or carer's mobile number instead.
You can cancel your order on the same day you place it. After that, orders cannot be cancelled. Unfortunately, we cannot add additional items once your Youfoodz order has been placed.